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Support: 888.318.5118

Privacy Policy

Effective Date: August 1, 2024

Superion Inc. ("we," "us," or "our") operates the website https://www.superion.ca/ (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site, in compliance with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

1. Information We Collect

  • Personal Information: We may collect personal information that you voluntarily provide, such as your name, email address, phone number, and any other details you submit through our contact forms or account registration.
  • Non-Personal Information: We may automatically collect non-personal information about your device, browser type, and usage patterns when you interact with our Site. This may include IP addresses, browser settings, and cookies.

2. Use of Information

  • Personal Information: We use your personal information to communicate with you, provide services, improve our offerings, and comply with legal obligations.
  • Non-Personal Information: We use non-personal information to analyze trends, administer the Site, improve our services, and gather demographic information.

3. Sharing of Information

  • Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as hosting, analytics, and payment processing. These providers are contractually obligated to protect your information.
  • Legal Requirements: We may disclose your information if required by law, regulation, or legal process, or if we believe disclosure is necessary to protect our rights or the rights of others.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Site. Cookies help us understand how you use the Site and allow us to improve your experience. You can manage your cookie preferences through your browser settings.

5. Data Security

We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

7. Your Rights

You have the right to access, correct, or delete your personal information held by us. You may also withdraw your consent to the processing of your personal information at any time, subject to legal or contractual restrictions. To exercise these rights, please contact us.

8. Children's Privacy

Our Site is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 13, we will take steps to delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Effective Date" at the top will be updated accordingly. We encourage you to review this Privacy Policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us via:

  • Our Contact Form
  • Mailing Address: #102 – 5830 176a Street, Surrey, BC, V3S 4H5 Canada

By using our Site, you consent to the terms of this Privacy Policy.

Head Office
#102 – 5830 176a Street

Surrey, BC, V3S 4H5 Canada

Monday to Friday
Office: 8:30AM to 05:00PM (PDT)
Help Desk: 04:00AM to 05:30PM (PDT)

Copyright © 2024 Superion Inc. All rights reserved.
Privacy Policy
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